FAQ

FAQ

1. What is “heatiness”? What are the symptoms of “heatiness”?

According to Traditional Chinese Medicine, under normal circumstances, the body’s yin and yang (cold and heat) are balanced.

However, a person may be prone to getting “heatiness” if:

  • the person is exposed to hot weather or environment for a long time;
  • the person undergoes long term fatigue, or stays up late, experiences intense work pressure, bad mood, stress, or poor sleep;
  • the person takes spicy, fried or heaty food;

“Heatiness” may cause the following symptoms to occur:

  • Mouth sores,
  • Sore throat,
  • Nose bleed,
  • Swollen eye,
  • Acne etc.
2. What is the difference between fever and “heatiness”?

Fever usually happens when the body is infected by bacteria or virus. The body temperature would exceed 37˚C. “Heatiness” on the other hand, refers to the experience of internal heat within the body, or when the body shows symptoms of “heatiness”.

3. How to get rid of “heatiness”?

The use of the cooling method can help relieve “heatiness”.

4. What are the active ingredients in Three Legs Cooling Water?

The main active ingredients in Three Legs Cooling Water are raw Gypsum Fibrosum and Calcitum.

5. Is the Gypsum used in Three Legs Cooling Water the same as that used in industrial applications?

No, the Gypsum Fibrosum used by Three Legs Cooling Water is of high purity, pharmaceutical grade that fulfills pharmacopoeia standards, and is extracted and refined through scientific methods.

6. Why is Three Legs Cooling Water able to relieve “heatiness”? Is there any scientific evidence?

According to Traditional Chinese Medicine theory of cold and heat, the use of natural minerals that are ‘cold’ in nature purges the excessive heat from our bodies. This helps to restore the balance of yin and yang (cold and heat) within the body.

Modern scientific experiments show that raw Gypsum Fibrosum in Three Legs Cooling Water has the effect of purging “heatiness”. The study has been journalised in the Chinese Pharmacopoeia.

7. Is Three Legs Cooling Water permitted for sale by the Ministry of Health in Singapore and Malaysia respectively?

Yes.

8. How do you ensure the safety and efficacy of Three Legs Cooling Water?
  • We use raw ingredients that comply with pharmacopoeia standards;
  • Our products are manufactured in accordance with Good Manufacturing Practice (GMP) standards;
  • Quality Control checking processes are done in our plants, which are equipped with modern analytical and testing instruments.
9. Isn’t lychee fruit “heaty” in nature? Will Three Legs Cooling Water Lychee lose its cooling function?

Although the lychee fruit is generally regarded as heaty in nature, the taste and flavour of Three Legs Flavoured Cooling Water is not from the original fruit juice. Rather, we use fruit flavor which complies with the International Food Guide standard.

10. How soon can I see the results?

Generally, the effectiveness is noticeable within 1-2 days of consumption. Effectiveness may also vary depending on each individual’s health and physical condition. The amount consumed also has an impact on the results.

11. If I do not have body “heatiness”, can I still consume and treat Three Legs Cooling Water as a normal drink?

Yes. Three Legs Cooling Water can be used to relieve the body of or prevent “heatiness”, which may be caused by hot weather or the consumption of spicy food or the other factors explained above.

12. I have not drank Three Legs Cooling Water before, can I know how does it taste like?

Three Legs Cooling Water is available in two types:

  • Normal Cooling Water which is colorless, odorless, sugar-free, and tastes similar to natural mineral water. It is available in 200ml & 500ml.
  • Flavoured Cooling Water which is in Lychee, Guava and Lime flavour. It is available in 320ml.
13. When is the best time to drink Three Legs Cooling Water?

Anytime. Especially when the body shows symptoms of “heatiness”.

14. Can I drink Three Legs Cooling Water with meals?

Yes, especially with barbecued, fried or spicy food. Three Legs Cooling Water is able to relieve the “heatiness” caused by these types of food.

15. Can I drink Three Legs Cooling Water when it is cold?

Yes. However, drink Three Legs Cooling Water at room temperature if you have a fever.

16. Can I take Three Legs Cooling Water with western medicine?

We do not recommend it. Our recommendation is to drink it one hour after consuming western medicine.

17. Can Three Legs Cooling Water help to improve our respiratory health that is affected by haze?

Yes, it can help. According to Chinese Medicine theory, smoke/haze can lead to body “heatiness”. Some of the symptoms include dry and sore throat. Three Legs Cooling Water is able to relieve body “heatiness”.

18. What is the difference between Three Legs Cooling Water vs. traditional cooling herbal tea (liang teh)?

Three Legs Cooling Water is colourless, tasteless, and does not contain preservatives. The formulation is simple, easy to choose from, easy to store and is suitable for the whole family.

Cooling herbal tea on the other hand, is coloured, flavoured, and composed of different herbal ingredients. It is relatively more complex for a person to identify and make the right choice. Examples of cooling herbal tea include eliminating heat and purging fire tea, eliminating heat and toxin tea, eliminating heat and drying dampness tea, etc..

19. Is Three Legs Cooling Water suitable to drink after sports related activities?

Yes, it quickly regulates the balance of body heat and helps to replenish water.

20. Can people with kidney conditions drink Three Legs Cooling Water?

Yes. The minerals used in Three Legs Cooling Water have no impact on renal function.

21. Is Three Legs Cooling Water Halal-certified?

Yes.

22. Can women drink Three Legs Cooling Water during menstruation?

Yes. However, please do so in moderation for those who have cold body constitution.

23. Is it suitable for a diabetic to consume Three Legs Flavoured Cooling Water?

Yes, but please do so in moderation.

24. Is there anyone who should not drink Three Legs Cooling Water?

Three Legs Cooling Water is suitable for all age groups. However, for those who have cold body constitution, drink it in moderation.

25. Can I mix Three Legs Cooling Water with alcohol?

Yes, Three Legs Cooling Water is able to help relieve body “heatiness” caused by alcohol.

26. Are there any side effects if I drink more than the daily-recommended dosage?

It is advisable to drink according to the recommended dosage. There are no known side effects for over dosage..

27. Will a person experience too “Cooling” or ‘soft feet (jiao ruan)’ by drinking Three Legs Cooling Water?

Three Legs Cooling Water helps to balance the body’s yin and yang (cold and heat) by purging out the internal heat (body “heatiness”). This is a temporal and not permanent effect. Therefore, it will not affect or change the body constitution, or cause ‘soft feet (jiao ruan)’.

28. Will Three Legs Cooling Water cause my body’s pH level to become unbalanced?

It will not. The body’s pH level is very much dependent on one’s lifestyle, daily food intake, and the environment. Generally, the body has the natural ability to restore the pH balance, unless there are health problems or excessive intake of acidic food.

29. My child likes Three Legs Flavoured Cooling Water. Are there any side effects if my child drinks more than the recommended dose?

Drink according to the recommended dosage. There are no known side effects for over dosage.

30. Is the flavor added into Three Legs Flavoured Cooling Water healthy?

We use fruits flavoring which comply with the safety and quality guidelines from international health standards.

31. Why have you chosen to add flavours to Three Legs Cooling Water?

This is to meet the lifestyle needs of consumers and to provide consumers with more choices.

32. How long can I store my Three Legs Cooling Water? How long can I keep it after I have opened the bottle?

The shelf life is printed onto the bottle. You can keep it for the next day if you are unable to finish it during the same day. However, for Three Legs Flavoured Cooling Water, it is best to finish it on the same day.

33. Does the new Three Legs Flavoured Cooling Water contain any artificial sweetener?
No.
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